| 16 August 2009
Orbichem has the exclusive distributorship, or has agencies, for these products through its longstanding relationships with some of the world's top producers. Furthermore, through its extensive local and international customer network, Orbichem offers world-class petrochemical sales and marketing service to South African and other international producers.Orbichem has contracted onshore tank storage and warehouse facilities in Durban for base oils, white oils, waxes and solvents. The company is therefore able to provide bulk road-tanker loading and/or deliveries, as well as flexi-tank, ISO-container and drum filling according to the customer needs. Inspection certificates of cleanliness for the road-tanker as well as the certificate of analysis (COA) are provided in terms of the supply agreement with the customer. All service providers are ISO-accredited. This accreditation includes the storage facilities (www.bidvest.co.za), the independent laboratory services (www.intertek-cb.com) as well as the bulk road-tanker contractors.
In third-party traded products, Orbichem will ensure that the product and supply services of its principals and service providers meet the requisite standards to satisfy its customers.
Furthermore, apart from ensuring the product integrity, Orbichem's team will monitor the entire order fulfilment process from order placement, product delivery, invoicing documentation to payment to ensure an efficient and world-class experience for its customers.
Orbichem also prides itself in the fact that most of its own service providers are BEE companies that have demonstrated service excellence in their relationship with Orbichem and its customers